"Grace your style with Ritu Jewels."

Privacy Policy

This Privacy Policy explains how Ritu Jewels collects, uses, discloses, and otherwise processes personal information in connection with our services. This Privacy Policy is not, however, a contract and does not create any legal rights or obligations.

Who We Are: Ritu Jewels is a brand of "VAYAH LIFESTYLE". Our company is located in Mumbai & Bhaktapur, Kathmandu. When we used the terms “Ritu Jewels”, “we”, “us”, or “our” in this Privacy Policy, we are referring to "VAYAH LIFESTYLE" and any other of our affiliates.

Our Services: When we use the term “services”, we are referring to all the services that we offer on our own behalf, including without limitation, our product and service offerings and the websites and services that post or link to this Privacy Policy now or in the future.

This Privacy Policy does not cover or address, for example:

  1. Job Applicants and Ritu Jewels Personnel – Personal information and privacy practices relating to job applicants, employees and other personnel;

  2. Third Party Ritu Jewels Product Sellers – Privacy practices of independent third-party retailers that sell our products and that are not Ritu Jewels branded franchise stores.

By accessing or using the services, you signify that you have read, understood and agree to our collection; storage, use and disclosure of your personal information as described in this Privacy Policy and our Terms of Use.

WHAT PERSONAL DATA WE COLLECT AND WHY WE COLLECT IT

What is Personal Information?

When we use the term “personal information” in this Privacy Policy, we mean information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, to you. It does not included aggregated or deidentified information that is maintained in a form that is not reasonably capable of being associated or linked to you.

1. Our Collection of Personal Information

From the first moment you interact with us, we are collecting personal information about you. Sometimes we collection personal information automatically when you interact with our services and, sometimes we collection the personal information directly from you. At times, we may collection personal information about you from other sources and third parties, even before our direct interaction. We may link or combine your activities and information collected from you on our websites and information as we can collected from you offline (e.g., in-store), information we receive from third parties, as well as information we collect automatically through tracking technologies (defined below). This allow us to provide you with a personalized experience regardless of how you interact with us.

Personal Information You Provide

We collect the following personal information you provide in connection with our services.

  • Contact and Profile Information. We collect personal information, such as your name, email address, password, telephone number, gender, zip code, and address when you create an account, sign up for a newsletter, request a transaction or make a purchase online or in-store, redeem or participate in a promotion, purchase or redeem a gift card or otherwise communicate with us. We collect any communications between you and us and any other information you provide to us. We also collection information about your use of our services, such as your orders, and similar activity.

  • Payment and transaction Information. We may collect information such as items purchased, date and time of your transaction, amount purchased, order details, whether you used a particular coupon or deal, and payment information, such as your credit/debit card or gift card details, when you make an in-store or online purchase.

  • Shopping History. For example, we may collection personal information about the items you viewed on our website, added to your cart, purchased or returned.

We use this information to operate, maintain, and to provide you the features and functionality of the service, as well as to communicate directly with you, such as to send you email messages. We may also send you service-related emails or messages (e.g., user account verification, change or updates to features of the services, technical and security notices) and communications from our Ritu Jewels

Personal Information Automatically Collected When You Use Our Services

Like most digital platforms, we collect certain personal information automatically when you visit our online services, including:

  • Information About Your Device and Its Software. This may include your IP address, browser type, Internet service provided, device type/model/manufacturer, operating system, date and time stamp, and a unique ID that allows us to identify your browser or your account (including, for example, a persistent device identifier or an Ad ID), and other similar information. We may also work with third-party partners to employ technologies, including the application of statistical modeling tools, that permit us to recognize and contact you across multiple devices.

  • Information You May Post or Submit to Our Website. We may collect information about how you use and interact with our websites and services, including any content you post to the services.

  • Information About The Way You Access And Use Our Services. This may include, for example, the site from which you came and the site to which you are going when you leave our services, the pages you visit, the links you click, whether you open emails or click the links contained in emails, whether you access the services from multiple devices, and other actions you take on the services.

  • Analytics Data. This may include the electronic path you take to our services, through our services and when exiting our services, as well as your usage and activity on our services, such as the links and objects you view, click or otherwise interact with (also known as “Clickstream Data”). We may collect analytics data or use third-party analytics tools such as Adobe Analytics and Google Analytics to help us measure traffic and usage trends for the services and to understand more about the demographics of our users. You can learn more about Google’s practices at http://www.google.com/policies/privacy/partners.

  • Location Information. We collect information about your location for the purpose of providing our services. We may collect location through WiFi, wireless network triangulation and other methods or we may also approximate your location by your IP Address.

Personal Information Collected In-Store

  • Payment and Transaction Information. We may collect information about your in-store transaction such as items purchased, items of interest, date and time of your transaction, amount purchased, and payment information, such as your credit/debit card or gift card details, when you make an in-store purchase.

For information about our and our third-party partners’ use of cookies and related technologies to collect information automatically, and any choices you may have in relation to its collection, please refer to the section called Cookie Policy.

We have adopted this Privacy Policy, which determines how we are processing the information collected by Ritu Jewels, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using Ritu Jewels website.

Personal information we collect:

When you visit the Ritu Jewels, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the installed cookies on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.” Moreover, we might collect the personal data you provide to us (including but not limited to Name, Surname, Address, payment information, etc.) during registration to be able to fulfill the agreement.

Why do we process your data?

Our top priority is customer data security, and, as such, we may process only minimal user data, only as much as it is absolutely necessary to maintain the website. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that it would identify any particular user of the system.

You can visit the website without telling us who you are or revealing any information, by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the website’s features, or you wish to receive our newsletter or provide other details by filling a form, you may provide personal data to us, such as your email, first name, last name, city of residence, organization, telephone number. You can choose not to provide us with your personal data, but then you may not be able to take advantage of some of the website’s features. For example, you won’t be able to receive our Newsletter or contact us directly from the website. Users who are uncertain about what information is mandatory are welcome to contact us via chandra@ritujewels.com.

Links to other websites:

Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.

Information security:

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.

Legal disclosure:

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request

Ritu Jewels website is owned by "VAYAH LIFESTYLE"

Contact information:

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to chandra@ritujewels.com.